Frequently Asked Questions

list of the most frequently asked questions

My Account

Yes, however it is a simple process to open account requiring just your email address and a password. With your account you will be able to review your order history, save different delivery addresses and much more.

Just click on "Create account" on the upper right side of the homepage and in the registration form. It only takes a few minutes.

From the Log In page simply click "Forgot your password?" then enter your email address (the one you used to create your account) and click submit. A new password will be sent you automatically via email.

Data privacy

No, we will not share your personal information with other companies, which is kept confidential by our services. It will only be used by our internal services for processing orders and informing you about special offers, promotions and events.

A secure website creates a safe connection between the website and the web browser so that details entered, such as personal information, credit card details, banking information, etc., are not accessible to unauthorized entities. Which is why our website is totally secure. We store any information you give us securely using high-level SSL encryption technology - the most advanced security software currently available for online transactions.

Website use

The new layout is set up to make your shopping experience at www.kusmitea.com easy and fast. Just select the products you would like to purchase, add them to your cart and follow the steps for payment.